How to contact us

For all non-critical support requests please email If you are a registered user you can contact support via the help centre.

For all critical issues please contact support via one of the numbers below.

  • +44 (0)800 0314391
  • +44 (0)1752 916051
  • (800) 857 1808 (toll-free US number)

If there is a problem, please include as much information about the issue as possible; for example, if the issue is with a specific channel, include the channel name.

If the issue is about a specific clip, include the clip ID. This can be found by going to Library -> Generated Clips, and then clicking on the clip row. This will redirect you to the Edit Clip page. The ID can be taken from the page URL.

System Requirements

CLIP2VU officially supports the following browsers:

  • Chrome
  • Firefox
  • Edge
  • Safari

It is best to have the latest version of your chosen browser as this will ensure maximum support.