How to contact us

For all non-critical support requests please email If you are a registered user you can contact support via the help centre.

For all critical issues please contact support via one of the numbers below.

  • +44 (0)800 0314391
  • +44 (0)1752 916051
  • (800) 857 1808 (toll-free US number)

If there is a problem, please include as much information about the issue as possible; for example, if the issue is with a specific event, include the event name or ID if possible.